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Posted by Rich R on March 13, 2005, 8:15 am
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I walk out of any shop that treats me wrong. that's the only recourse you
have,The online shops also have support if you need to get information.
try to contact some one by email or preferably an phone number.
In the reef keeping business I feel its better getting rock from different
shops anyway to keep it different (meaning from different areas of the world
to mix the critters)
--
www.reeftanksonline.com
www.nydiver.com
ONLINE meeting rooms
> Yea, if this is the way they treat you they have no business being in
> business. Customer service is what keeps the small business open.... and
> your loyalty to them is therefore earned. And that is why you should shop
> local. If that isn't the case... well the no service you get from online
> is stores is better than bad service to your face!
>
> Tre'
>
>> What online guys? It seems I'm online now, and I get all my info right
>> here
>> and at reefcentral.
>>
>> Seriously though, I have talked to the local guys, and they tell me they
>> just can't compete with the internet stores. Every single store (and
>> there
>> are 5 of them in about a 30 mile radius) just won't even talk to you
>> nicely
>> if you aren't going to buy anything. I've tried to glean info from these
>> people, in an unobtrusive way. If there is a customer I let them handle
>> the
>> paying person first. Last time I checked, I didn't smell bad, so what's
>> the
>> deal? Why do they not want to talk? Anyway I've given up trying to get
>> advice from the lfs. Especially when I can get it from here and the
>> advice
>> here lacks the typical (can I bullsh*t you into buying something??)
>>
>>
>
>
>
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> business. Customer service is what keeps the small business open.... and
> your loyalty to them is therefore earned. And that is why you should shop
> local. If that isn't the case... well the no service you get from online
> is stores is better than bad service to your face!
>
> Tre'
>