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Trouble with Cquarium Online retailer

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Subject Author Date
Trouble with Cquarium Online retailer taegu2 07-16-2005
Posted by on July 16, 2005, 11:13 am
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I have purchased multiple corals from Cquarium in the past 5 years and
have received good service. Recently however, I purchased 6 corals. I
only got four items in the shipment, and when I sent multiple emails
questioning when I could get a refund for the paypal payment, I have
gotten no response for two weeks. Additionally, another order which was
once again paid for via paypal, has never shown up, have not gotten any
communication. I have also called and gotten the answering machine. Is
there something going on that I do not know about. I am getting rather
upset that I Cquarium has about $500 and I have nothing in return, and
is not returning my emails or phone calls. I checked my paypal account
and the payments were indeed paid. Anyone else puchase from Cquarium
recently and had problems?


Posted by Marc Levenson on July 17, 2005, 3:39 am
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Contact Paypal immediately and give them all the facts you can.

Marc


taegu2@aol.com wrote:
> I have purchased multiple corals from Cquarium in the past 5 years and
> have received good service. Recently however, I purchased 6 corals. I
> only got four items in the shipment, and when I sent multiple emails
> questioning when I could get a refund for the paypal payment, I have
> gotten no response for two weeks. Additionally, another order which was
> once again paid for via paypal, has never shown up, have not gotten any
> communication. I have also called and gotten the answering machine. Is
> there something going on that I do not know about. I am getting rather
> upset that I Cquarium has about $500 and I have nothing in return, and
> is not returning my emails or phone calls. I checked my paypal account
> and the payments were indeed paid. Anyone else puchase from Cquarium
> recently and had problems?
>

--
Personal Page: http://www.sparklingfloorservice.com/oanda/index.html
Business Page: http://www.sparklingfloorservice.com
Marine Hobbyist: http://www.melevsreef.com

Posted by blondie on July 19, 2005, 10:02 am
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I just had a bad experience with an online dealer as well.
www.sal****erwonders.com did not do the same to me but the LR that i
purchased
from them was not what i had ordered. i did post a new thread
(Bad Online LR
purchase...from sal****er wonders.com) for other readers
so they hopefully dont
order from them and are disappointed the way i
was.
Sorry to hear about your poor service as well....i can say that i do
know how it
feels. i guess we're gonna have to order from somewhere
else next time. thanks
for the heads-up on cquarium!!!


taegu2@aol.com Wrote:
> I have purchased multiple corals from Cquarium in the
past 5 years and
> have received good service. Recently however, I purchased 6 corals. I
> only got four items in the shipment, and when I sent multiple emails
> questioning when I could get a refund for the paypal payment, I have
> gotten no response for two weeks. Additionally, another order which
> was
> once again paid for via paypal, has never shown up, have not gotten
> any
> communication. I have also called and gotten the answering machine. Is
> there something going on that I do not know about. I am getting rather
> upset that I Cquarium has about $500 and I have nothing in return, and
> is not returning my emails or phone calls. I checked my paypal account
> and the payments were indeed paid. Anyone else puchase from Cquarium
> recently and had problems?


--
blondie


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